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Tug Hill Resort, Redfield, New York
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Phone: +1 (315) 599-7070
Email: tughillresort@gmail.com

Terms and Conditions

Check-in time

Check-in time is 3:00pm-9:00 pm. If you plan to arrive early or late please contact the Resort in advance at +1 315-599-7070 or text +1 315-382-5149. If you have not arrived & have not contacted us by 9 pm you are responsible for the full charge of your reservation & your room may be rented to another party.

Check-out time

Check out time is by 11:00 am. No check-out is necessary. Please leave keys in your room.

Housekeeping

Housekeeping is done between 11 am & 3 pm. Items missing from the room will be charged to your credit card.

Occupancy

Advertised rates are for double occupancy. Children 12 & under stay free. The additional guest fee is $20.00 per person. Most rooms have a maximum occupancy of 4 guests.

Smoking

All rooms are non-smoking which includes e-cigarettes. Smoking is permitted in designated areas. Please use receptacles. Smoke cleaning fee of $100 per day will be assessed to rooms where smoking is evident.

Kitchen

A common kitchen/eating area is available to all guests. Guests are responsible for supplying all food, pots/pans/dishes/utensils. Guests are to clean their own dishes & leave the kitchen in clean condition.

Parking

Parking is for guests only. $25 per day parking fee for winter visitors.

No snowmobile or ATV riding is permitted on the Tug Hill Resort property except ingress & egress to & from the designated trails.

Children

Children 12 & under should be accompanied by an adult at all times.

Payment

Payment in full is required at CHECK IN. No shows will be charged in full. Seasonal reservations require $1000 at time of reservation and balance due 2 months prior to arrival.

No credit available for early departure. Check out after 11:00 will result additional 1 night room charge.

Property Cancellation Policy

We ask that you give us as much notice as possible. Any cancellations with advance notice willhave no charge. No shows & no calls are not acceptable & will be charged for the full reservation.

Note: Not responsible for ommissions & typographical errors.

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Book online. Best rate guarantee.

We promise the lowest rate when booking direct.